How can I get a refund regarding a new saddle? May 15, 2023 09:00 For any saddle refund, please contact the sales representative in your area by going to the "Find us" tab on our website. Related articles What are the conditions for buying back a saddle? Do you buy back saddles? I want to send back one or more accessories I want to return a pre-owned saddle How long does it take to get a refund? I have not received the correct item/my item is damaged