If the used saddle you bought on our website isn’t right for you, you have 15 days to return it to us. The return postage is free of charge: just ask for a prepaid label via our online chat function or by sending an email to firstname.lastname@example.org. If you return the saddle at your own expense, the return postage cannot, under any circumstances, be refunded.
N.B.: The saddle conditioner and the cover must be returned in perfect condition if the saddle is returned within 15 days. If not, the value of each non-returned or damaged item indicated on your order form will be deducted from your refund.