If you can’t confirm your order, please check:
- That you are connected to your Devoucoux account
- That you have accepted the terms and conditions
- That your credit card has not expired
- That you have not gone beyond the limits on your credit card
- That the cardholder’s full name contains no accents or symbols.
If all these conditions have been met and you still cannot confirm your payment, please contact our customer service department on (818) 433 7694 (Eastern time).